Clintar is a leader in Landscape, Snow/Ice and Landscape Construction and is looking to expand its operations immediately. Offering an unparalleled working environment, higher than industry standard wages, and professional attitude, Clintar is known as an industry leader. If you have a history of excellent customer relations, skilled workmanship, and the desire to succeed; We want to hear from YOU! Clintar is looking to meet outstanding individuals who would be a great fit as Senior Crew Leader, Operations Manager.
Duties & Responsibilities:
*Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties - Directly supervises crew leaders and crew members both for summer and winter operations. - Ensures equipment and material are assigned to crews. - Carries out supervisory responsibilities in accordance with HR Policies and Procedures and applicable laws. - Plan and conduct ongoing training for landscape project field service staff in customer service and technical skills; and health & safety policies and procedures. - Inspect each landscape construction project daily to ensure the required standard of service is being provided according to contractual requirements - Respond to customer service issues and develop procedures to eliminate customer complaints. - Assist the Franchise Owner/other management in monitoring of the yard and facility organization. - Determine work procedures, prepare daily work schedules and expedite workflow to ensure maximum efficiency. - Ensure proper and safe operation of all vehicles and equipment used when carrying out the landscape project work requirements. - Ensure that all daily time sheets, work tickets and vehicle logs are completed accurately. - Monitor and ensure the efficient and safe use of materials and equipment by field staff. - Work directly with staff during winter operations leading a crew. - Bring lawn, tree, shrubs and flower problems in the summer months and ice control problems in the winter months to the attention to applicable management. - Maintain morale among field staff and actively promote teamwork. - Prepare composite labour reports from individual reports for job costing. - Evaluate performance and administer disciplinary action consistent with company policy and procedures. - Daily site visit documentation, discipline documentation, praise documentation, advancement and raise recommendations for staff under your direct supervision. - Encouraging staff to increase their knowledge base through courses or seminars. - Maintain and conduct a variety of Health and safety tasks including - Knowledge of Occupational Health and Safety Act (OHSA) - Conduct Health and Safety Meetings, and Tailgate Talks - Monitor compliance of company health and safety policies and procedures - Collaborate with managers to ensure site complies with relevant safety legislation and regulations and identify safety issues
· 5+ years related experience in landscape maintenance and construction with knowledge of hardscape and softscape installation, irrigation systems and drainage. - Strong knowledge of various trees, plants, weeds, insects and plant disorders - Ability to supervise up to twenty full-time field staff - Valid G driver’s license - Experience in towing a trailer, and operating a variety of landscape/heavy equipment
423 Millen Road
Stoney Creek, ON L8G 3E8